ITIL ® Intermediate Lifecycle

The ITIL® Intermediate level qualification is the next stage, following Foundation, in the ITIL scheme. It has a modular structure with each module ITIL Intermediate Service Lifecycle Trainingproviding a different focus on IT Service Management. You can take as few or as many Intermediate qualifications as you need. The Intermediate modules go into more detail than the Foundation level, and provide an industry-recognized qualification.

The modules within the ITIL Intermediate level are divided into two categories – Service Lifecycle and Service Capability.

Some may wish to concentrate on one set of modules, but you can choose to select modules from both the Service Lifecycle and Service Capability streams in order to combine management and technical knowledge.

It is recommended that you have prior exposure to basic concepts in IT and at least two years’ professional experience working in IT Service Management before undertaking any of the ITIL Intermediary modules.

ITIL Intermediate Service Lifecycle modules are most relevant to those who have, or are looking for, a management or team leader role that requires management of different areas or work across different teams.

All the modules within the Service Lifecycle category are suitable for those intending to focus on the process and practice elements used, and the management capabilities needed to deliver quality Service Management practices.

Courses